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posted on 14 May 2008 08:05

Reading, UK - 13th May 2008 - BakBone Software(r) (BKBO.PK), the leading provider of heterogeneous integrated data protection solutions, is maintaining a strong customer presence in the public sector with the addition of Shepway District Council to its customer base.

The local government department recently installed NetVault: Backup to deploy a disk-to-disk-to-tape (D2D2T) strategy and protect ten terabytes of data each week. BakBone Platinum Partner NCE was instrumental to the deal.

With more than 500 employees and 70 servers, Shepway District Council relies on a very different IT infrastructure than it did a few years ago. The agency's incumbent backup process no longer met the demands of the new organisation and the volume of data its staff generates daily.

"The legacy backup software could not scale to protect the increasing number of servers, and so we started looking for a solution that could easily cope with growth in a mixed Windows/Unix environment, while keeping costs down," said Steve Makin, ICT network services manager, Shepway District Council. "We evaluated various bidders and selected BakBone's NetVault: Backup because it ticked all the boxes: scalability, ease of use and price. The positive recommendations we got from existing users gave us the extra peace of mind."

The current storage infrastructure at Shepway District Council includes a storage area network (SAN) where the backups to tape take place via a separate non-production area of this SAN.

"Just like many organisations, the Shepway District Council had a sound IT infrastructure that was no longer a match for the increased demands the business was placing on it because of unforeseen growth," said Chris Ross, vice president of EMEA, BakBone. "One of the priorities for the council's IT staff was to ensure the data was suitable, protected with a reliable and user-friendly backup solution, and the team was looking for first-class technical support. BakBone met all these requirements."

Thanks to BakBone NetVault: Backup,  Shepway District Council has been able to deploy an enterprise-level, corporate-wide data protection solution at a reasonable cost, ensuring its data is backed up and can easily be restored in case of data loss.

Steve Makin continues, "The previous solution suited our needs before the server farm grew, but as data was sent directly to tape when backup time windows got shorter, this set up became ineffective. With BakBone NetVault: Backup we now have a disk-to-disk-to-tape (D2D2T) strategy that has considerably improved backup times. Moving away from well established systems, especially for something as critical as data backup, can sometimes be daunting, but throughout the whole process we have found the support from the team at BakBone to be excellent."

"We work very closely with all our customers because every single one of them has a distinct set of requirements depending on factors such as OS environment, 24/7 operations, presence of remote offices and budget," said John Greenwood, product sales director, NCE. "We have been working with Shepway District Council for a number of years and we knew that BakBone NetVault: Backup was the ideal solution to take this customer's data protection strategy to the next level."

About BakBone Software, Inc.
BakBone is committed to making data protection a simple, straightforward process while delivering its Integrated Data Protection (IDP) strategy through an award-winning product suite. This suite provides unprecedented capabilities not only to protect critical data - but more importantly, to ensure the availability of that data as well. BakBone's products offer a single point of control for managing resources across all platforms, providing improved operational efficiency, reduced system downtime, improved availability and enhanced security to support the business growth of enterprise environments.

Thousands of users worldwide leverage BakBone's IDP approach to simplify the management of multi-platform environments with a portfolio of backup, disaster recovery, replication and storage reporting solutions for Linux, Windows, Unix and Mac OS environments. These scalable data protection solutions address the demands of Global 5000 organisations and are distributed through a worldwide network of select OEM partners, strategic partners, resellers and solution providers. BakBone is headquartered in San Diego, Calif. For more information about BakBone, visit www.bakbone.com or email info@bakbone.com. 

About NCE Computer Group Ltd.
Recognised as the Storage Reseller of the Year (Storage Magazine) in the UK in 2004, 2005 and 2007 - NCE are one of the leading names who adhere the traditional objective of "Added Value" in the Value Added Reseller name. With a pedigree and reputation in service for fixed and removable Data Storage systems, NCE have an established customer base spanning many vertical markets and are respected for their independent and unbiased approach to customer requirements. NCE have a European Headquarters in Wiltshire (UK) and a North American Operation located in San Diego, California. For more information about NCE visit: www.ncegroup.com.

^{[Formatted by Majid Soltani.]}