Releases

posted on 23 July 2008 13:05

23 July 2008 – Riverbed Technology (NASDAQ: RVBD), the technology and market leader in wide-area data services (WDS), and Digital Hands, a managed service provider specialising in remote management and monitoring services for technology infrastructure, today announced a strategic partnership that will provide enterprise customers with robust managed services designed to optimise the performance and manage the life-cycle of the Riverbed® Steelhead® appliances, from pre-installation planning and implementation to tuning and proactive management.

Only Riverbed offers a complete WDS solution that accelerates applications and data for remote offices, data centers and mobile workers across wide area networks (WANs), accelerating access to applications and data up to 100 times faster. The speed delivered by Riverbed WDS solutions allows organisations to be more nimble, flexible, and competitive by enabling IT consolidation without sacrificing user performance, allowing higher productivity for remote offices, eliminating end user frustration caused by slow applications, dramatically shortening backup and replication times, reducing traffic on WANs, and even enabling mobile workers to be more productive.

Digital Hands’ comprehensive managed services enhance the adoption of Riverbed WDS technology through rapid deployment and ongoing monitoring and management. Resource-constrained IT staffs can depend on Digital Hands to configure, deploy, and maintain the technology in a shorter period of time and with less costs than hiring additional staff. Enterprises that routinely outsource non-core functions or organisations with the need for temporary staff augmentation will benefit from flexible 24/7 managed services options.

"Unlike its competitors, Riverbed is exclusively focused on the acceleration of data and applications, results are easily demonstrated, and the ‘wow factor’ is evident during the first consultation with our customers. It has been a long time since we have seen a technology that has this magnitude of impact in such little time. We recognised that our customers could benefit from the increased end user productivity, decreased bandwidth consumption, and physical infrastructure consolidation that Riverbed enables,” said Charlotte Baker, chief executive officer of Digital Hands.

“Digital Hands has a proven track record in managed services and we are delighted that they have developed specialised offerings unique to Riverbed. Digital Hands excels at managing enterprise networks as they become increasingly complex to support localised and global employees,” said Randy Schirman, vice president of service provider sales, Riverbed. “Enterprises can outsource the entire deployment, monitoring and management, and resulting infrastructure consolidation projects to Digital Hands when the availability of in-house resources is limited or there is a need for the comprehensive 24/7 coverage of Digital Hands managed services.”

About Digital Hands

Digital Hands is a global, outsourced IT Provider that specialises in call center help desk support, custom monitoring and maintenance of critical IT infrastructure, and special projects implementation. Additionally, Digital Hands serves businesses by facilitating rapid adoption for new technologies. With industry-leading performance statistics for problem solving response and resolution, Digital Hands is the go-to, North America-based service provider for WAN acceleration implementation and managed services. For more information, please visit http://www.digitalhands.com.

Steelhead Products

Riverbed WDS solutions enable organisations of all sizes to overcome a host of severe problems, including poor application performance and insufficient bandwidth at remote sites. By speeding the performance of applications between data centers, remote offices and mobile workers by five to 50 times and in some cases up to 100 times, Riverbed’s award-winning Steelhead WDS products enable companies to consolidate IT, improve backup and replication processes to ensure data integrity, and improve staff productivity and collaboration. Steelhead products have been deployed in organisations ranging from the world’s largest corporations with offices around the globe to small companies with a couple of sites that are just miles apart. To learn more, view Riverbed’s demo: www.riverbed.com/pr/jack.

About Riverbed

Riverbed Technology is the technology and market leader in wide-area data services (WDS) solutions for companies worldwide. By enabling application performance over the wide area network (WAN) that is orders of magnitude faster than what users experience today, Riverbed is changing the way people work, and enabling a distributed workforce that can collaborate as if they were local. Additional information about Riverbed (Nasdaq: RVBD) is available at www.riverbed.com.

^{[Formatted by Paul Warren.]}